Qurbani order bookings will be closed 3 days
prior to EID
Metro Online reserves the right to cancel any
order subject to availability, confirmations and/or any other reason deemed fit
by the company. In case of prepayment the customer will be fully compensated in
this scenario.
Delivery Charges are PKR 999 for Cow Share & Goat, PKR 3500 for whole cow per order.
Delivery will be made to the address specified
by the customer on the completed order form only on the ground floor.
Customer can cancel his/her order up till 7 days
before Eid. Metro Online does not offer return/refund policy.
Modes of payment are Direct Bank Transfer,
Credit/Debit Card, Jazz Cash and Advance Cash Collection
Self-Pickup customers will have the option to
pick their order from the store mentioned by them in their order checkout
summary, as per the time slot of that respective day. In case of any issues at
a specific store, Metro team will get in touch directly with the customer to
facilitate with an alternative option.
Customers who choose self-pickup are required to
bring a photocopy of their CNIC, and a print of the confirmation email at the
time of pickup.
1) Under
this agreement, Metro is providing three types of services:
i) Purchase of a sacrificial animal or its share on
customer's behalf
ii) Sacrifice of sacrificial animal in light of the
principles of Shariah
iii) Meat making and Delivery to Customers
2) The
sacrificial animal purchased for the customer will be according to the Shariah
requirements and quality and hygiene standards set by METRO.
3) The
average weight of goat meat will be 11.5 to 13.5 KG, the average weight of
cow's portion meat will be 12 to 14 KG while the total weight of whole cow meat
will be 98 to 110 KG. The weight of the living goat will be 23 to 28 KG. While
the cow will weigh around 200 to 220 KG. However, the final weight of the meat
will be determined only after the sacrifice.
4) The
purchase of the sacrificial animal will be executed according to the number of
bookings after the booking process is over.
5) The
determination of the sacrificial animal for the customer and possession of it
by the customer will take effect immediately before the sacrificial process.
6) Cows,
goats will include both males and females
7) Metro
is bound to purchase the animal within the price fixed in the said agreement.
8) The
animal will be sacrificed in the light of Shariah principles.
9) The
meat is made and supplied in the light of The Metro’s hygiene principles.
10) Animal
payee (Trotters), heart, kidney, liver will not be kept separate for each
individual but will be distributed equally/Jointly.
11) Animal’s
By-product Siri (head), excess fat, ujri (stomach), intestines etc. will be discarded.
Metro is bound to distribute its meat to deserving if customer is not able to
come and collect meat for any reason on time.
12) The
skin of the sacrificial animal will be donated to Edhi or Shaukat Khanum as per
the information provided by the customer.
13) As
soon as your order is booked, the customer will join this agreement with Metro,
the sacrificial meat of each person will be kept separate lying for it and
provided according to the details mentioned in the receipt, it is the
responsibility of the customer to protect the receipt issued at the time of
booking and the supply of sacrificial meat will be on the same receipt.