Select Type Query Feedback Complaint

Subject Add your comments

Subject Add your comments

Select Platform STORE ONLINE

METRO Card ID

Order number

Subject Price Checkout / Payment Availability Staff Support Quality Refund /Return Delivery Maintenance Loyalty Job Application Others

Subject Price Availability Staff Support Payment Quality App Delivery Other

Select option No price Tag Wrong labelling Hgh price

Select option Limited Range Out of stock Limited Quantity

Select Option Rude Behaviour Lack of Knowledge Wrong Guidance No staff to help

Select Option Waiting Time Wrong Billing Slow Speed Staff Help Wrong QR Code Payment Concerns Duplicate Payment

Select Option Freshness Near Expiry Rotten Product Damaged Product

Select Option Waiting Time Services

Select Option Late Delivery Driver Behaviour

Select Option Store Cleanliness Bathroom Cleanliness Parking Trolleys Internet Health & Safety

Select Option Card Scan Issue Loyalty Points

Select Option Wrong Price High Price

Select Option Limited Range Out of Stock Limited Quantity Missing Item in Order

Select Option Wrong Information Delivery Update Rude Behaviour Lack of Knowledge Helpline

Select Option Payment Confirmation Payment Refund

Select Option Freshness Near Expiry Rotten Product Damaged Product

Select Option Log-in Issue Order Confirmation Wrong Status Slow Speed Voucher Redemption

Select Option Wrong Time Wrong Date Late Delivery

Add your comments