Metro applies strict Quality Assurance controls over its suppliers of fresh food products which include meat and meat products, fish and fish products, fruits, vegetables and their products like salads and packaged food.
The suppliers of meat, fish and their products are required to assure Quality Assurance department of Metro that they are fulfilling basic requirements of hygiene, sanitation and Good Manufacturing Practices. QA department pay surprise and regular visits to slaughter house(s) and processing unit(s) of fish to check their operations. In case of any nonconformity, the QA department may reject the whole lot ensuring that only the healthy and hygiene products find their place in the Metro stores. QA department has also engaged third party inspection bodies to check the operations of meat and fish suppliers and submit report to QA department for follow up.
Suppliers also have to ensure that they shall abide by all temperature control protocols as defined by Metro, not only during production but also during transportation to Metro stores.
QA department has also engaged recognized and highly reputable testing laboratories for testing the food products and samples are collected regularly from the production as well as from the Metro stores and are tested to check whether they are “fit for consumption”.
Suppliers of Metro have to implement the HACCP requirements in their whole production process and Metro encourages those potential suppliers who are HACCP certified and maintain their systems ethically and professionally.