The Fresh department comprises fresh meat, fish, fruit and vegetables and dairy section.
Special care is taken in handling, storage and maintaining freshness of products throughout their shelf life.
Freshness of food products is checked on a daily basis to make sure that no product is left on the shelf that does not fulfill standard requirements of quality and freshness.
Ultra fresh products such as meat, fish, fruits and vegetables require special attention because of their delicacy and sensitivity. These products are presented with guaranteed freshness while maintaining the natural texture and flavour of the products through strict inspections and controlled temperatures.
These products are sourced from very carefully selected suppliers who are totally committed to quality and hygiene and who have demonstrated their strength to fulfill Metro’s requirements for quality, temperature control, process control and goods manufacturing and hygienic practices. Slaughter houses and processing units are regularly audited by our Quality Assurance department.
Metro Cash & Carry Pakistan has the highest concern for the health of customers and considers it a social, ethical and moral obligation to make available the best of Nature’s products.
2. Dry Food
The Dry Food department comprises edible grocery, canned goods, beverages, sweets, confectionery, as well as detergents and toiletries.
Special attention is given to the storage of high quality grocery items such as rice, pulses, lentils, spices, etc., to maintain their colour, texture, and aroma. A separate area has been designated for spices and nuts for the ease and comfort of customers.
Imported canned goods containing meat and derivatives are very vigilantly selected, keeping in view that imported meat products are purchased only from Halal-certified companies audited by the recognized Halal certification bodies of their respective countries. We also maintain a list of Recognized Halal Certification Bodies of different countries and ask the supplier to send us a copy of their Halal certificate for verification.
Our In-store bakery is one of its kind. All recipes, cooking temperatures and time are pre-defined. Proper preparation control is done through fully mechanized plants. The hygiene and sanitation standards are fully complied too and our staff is trained to fulfill such requirements.
3. Hygiene & Sanitation
We are extra cautious about the hygiene and sanitation conditions to be ensured by our suppliers especially for fresh food items.
Not only that we ask our suppliers to follow the quality standards, we also apply strict hygiene and sanitation requirements in the day-to-day operations of our stores.
We only buy products that are hygienically prepared and properly handled at source by suppliers. We ensure that sanitation measures are a key part of their production and processing procedures.
4. Cold Chain
A cold chain is a temperature-controlled supply chain. Correct temperature controls are imperative to keep fresh food products in their original form till their shelf life.
Therefore, maximum importance is given to the cold chain to ensure that our fresh products such as meat, fish, fruits, vegetables and dairy items, are produced, handled and transported to our stores through the cold chain and proper records of temperatures are verified by recording the internal temperature of the products at the time they are received.
For this purpose all vehicles supplying fresh products to METRO Stores are fitted with temperature loggers that automatically keep a record of vehicle temperatures at certain time intervals throughout the journey. This is verified by the Metro Quality Assurance & Operations staff.
Inside the METRO center, the cold storages and selling areas are well-equipped to maintain the temperatures as required by each fresh product.
© METRO AG . legal notes . Last update: 2007-08-10