Frequently Asked Questions

Is there a fee to become a METRO Customer?
 

No, membership is absolutely free

How can I become a METRO customer?

Please contact the staff at the centre’s customer entrance and become a permanent METRO customer by going through following 4 simple steps:


• Fill the registration form available at the customer entrance
• Show the original copy of your trade Certificate of registration and provide a copy of the same
• Copy of your National Identity card
• Authorization letter (for authorized natural persons, associations and foundations)

Registration Form
Terms & Conditions
 
How is quality ensured at METRO Cash & Carry Pakistan?

METRO takes the initiative to train producers on international quality standards. Through maintaining a cold chain and stringent quality checks, our quality department ensures that you get quality products at all times.

Can I get all my supplies at METRO Cash & Carry Pakistan?

Yes definitely. With over 20,000 articles across food and non-food categories, our customers have the convenience of getting all their supplies under one roof.

What is the price benefit at METRO Cash & Carry Pakistan?

There is a major price benefit at METRO Cash & Carry Pakistan, as we eliminate distribution costs by buying directly form manufacturers, farmers and other producers. Sourcing large quantities also provides us a price benefit that we are able to pass on to our customers.

How can I pay at METRO Cash & Carry Pakistan?

You pay in cash when you pick up the goods.

Can customers receive goods at their doorstep?

We do not deliver. Since METRO is a Cash & Carry self-service wholesale business concept. Customers can buy their products on cash and carry their own goods.

What are the credit terms & conditions?

There is no credit option because METRO is a Cash & Carry concept.

What is METRO's discount policy?

No deals, on discounts. Customers can enjoy lowest possible prices and promotional offers from time to time.

What is the guarantee of product quality?

Quality assurance measures at METRO ensure best quality of all available food and non-food products.

What are the working hours at METRO Cash & Carry Pakistan?

Monday to Saturday: 7:00am to 11:00pm. Sunday : 11:00 am to 8:00 pm